VISSZAVÁLTÁS ÉS CSERE

Not satisfied with the product you ordered?

You can return purchased products within 30 days from delivery and we will gladly exchange it for a different size, a different product or for a full refund. It's only up to you. :) If you want a refund, don't forget to include your bank account number!

But beware, in order for us to accept the returned product, it has to be new, with all the tags and without any signs of being worn. Also, the package CANNOT be sent with Cash on Delivery that we would have to pay. The P.O.BOX doesn't accept packages with Cash on Delivery.

What to do?

Simply fill out the bottom part of the invoice and include it in the package that you're gonna send to us. Then send the packeg to our P.O.BOX address:

WOODMINT #13292
Frogman s.r.o.
Szecheneyi utca 44-46
4110 Biharkeresztes

When it arrives to this address, we will have the parcel shipped to our warehouse in the Czech Republic, where we will process your request.

When and how do I get the refund?

We will refund your money onto your bank account. You will receive the refund within 10 business days from the day that we receive the package at our warehouse. You will be notified about that via e-mail.

Complaints

If there's anything wrong with the product you received, please let us know at info@woodmint.hu - together we will find the best solution to the problem that occurred.